Join The Premier Online Community
For Appliance Service Business Owners
With Your Appliance Service Secrets Membership, You Get:
  • Access to our FULL LIBRARY of step by step Action Plans (“checklists on steroids”)
  • A growing community of like-minded appliance service business owners
  • Full access to calculators and other tools to help you grow your business
  • and much more!
Only $47 per month after $1 trial!
Appliance Service Secrets Membership is the #1 source for up-to-date tactics and strategies for growing an appliance service business
A Growing List of Step-By-Step Advertising & Marketing Action Plans
Are you like most service companies who struggle with marketing and advertising. Do you end up spending a lot of money on marketing and advertising but are just not sure how effective it is. This Action Plan will take you by the hand and walk you through the maze of many of the advertising strategies you can implement in your business and then help you track the effectiveness of them.
  • Branding is not just for the big boys!
  • Learn the difference between Online & Offline marketing!
  • Find out who your target customer is and how to market to them!
  • Learn the importance of marketing to your best customers!
  • Find out how to get your best customers to market for you!
Easy-to-Implement Action Plans for Improving Customer Service
Customer Service is typically the first point of contact with your company for most of your customers. Do you know what kind of impression you customer service representatives are leaving with your customers. In this Action Plan we’ll show you how you can build a World Class Customer Service Team.
  • Discover the 5 components of Great Customer Service.
  • Learn how to deal with difficult customers.
  • Avoid the mistakes most Customer Service Representatives make.
  • Learn how to build your own FAQ’s so everyone is on the same page.
  • Learn how to develop the mindset of a Great Customer Service Representative.
Simplified Action Plans For Effectively Using Social Media
Social Media is all around us. Who would have thought 10 years ago that a social media platform would become a major marketing tool for most businesses. Get this Action Plan and learn how to use and implement Social Media into your business.
  • You use Facebook everyday for your personal life, why not use it for your business!
  • Why not use the #1 social media for women to reach your target audience!
  • Learn the importance of YouTube in gaining market dominance.
  • Twitter is not dead!
  • How to Develop a marketing strategy for social media!
Many More Action Plans Added to the Members Area Monthly
The above mentioned Action Plans are just the tip of the iceberg. We will developing and releasing New Action Plans Monthly. Just check out some of the Action Plans that are currently slated to be released:
  • Warranty Management and the true cost of providing warranty service!
  • Understand your competition and beat them at their own game!
  • The importance of Systems and Processes!
  • The importance of training your employees!
  • Dealing with Online Reviews!
  • Are you pricing your services for a profit?
  • Employee Management!
When you act now your membership will also include the following bonuses:
Access to the BEST Private Community of Appliance Service Business Owners

We were not designed to live alone as humans. We were designed to be in relationships with others. I think the same is true in business. We do not have to do business alone. Individually we do not have all the answers but collectively we can accomplish almost anything. That’s why we have created a members only private Facebook group. It will be in place to offer support and encouragement whenever you need it as we all struggle with the issues of running a business.

  • Do you have unanswered questions about running your business?
  • Do you feel all alone in the world of business with nowhere to go to get your answers?
  • Do you need help in the day to day running and operation of your business
  • Do you need someone to come alongside you in your business and help you get unstuck?
    Interactive Cost of Doing Business (CODB) Calculator & Planner
    Do you know what your Cost of Doing Business is for Your Business?

    Do you know how to get started calculating your Cost of Doing Business?

    If you answered no to either one of these questions, then this calculator is just what you need to determine your Cost of Doing Business!

    • Find out how much it cost you to get a technician to your customers door
    • Find out the breakeven cost per hour for your business to stay in the black
    • Find out your per hour cost for for all technicians
    • Find out how much it cost you per hour to pay your technicians for vacation, holidays, sick days, training days, etc.
    • Find out your cost per completed call so you’ll know if you are making money on warranty calls
    • Choose the profit margin you desire & find out your per hour charge to achieve that profit
    Downloadable Resources to Help With Implementation & Tracking
    Choose from many resources within the Appliance Service Secrets Resource Section. You’ll find various calculators, business forms, guides, manufacturers resources and much, much more…
    • Cost of Doing Business Calculator
    • Technician Productivity Calculator
    • Many different forms to use in your business and customizable for your business
    • Manufacturers resources to help you connect with the manufacturers you need
    • How to guides on many aspects of running your business
    Frequently Asked Questions
    QUESTION: What do you mean by “Action Plan?”
    ANSWER: Our Action Plans are step-by-step implementation guides, without all the fluff you get in full courses.

    Think of them like “checklists on steroids!”

    With more than 45 years of experience in the appliance service industry, Don Harris has tested and fine tuned systems, processes and strategies that maximize business growth and minimize the time it takes.

    These Action Plans contain those up-to-date systems, processes and strategies in a format that is streamlined and easy to follow.

    The Action Plans found here are all about taking action and getting results as quickly and easily as possible.

    QUESTION: Is there a guarantee?
    ANSWER: Yes… the Appliance Service Secrets membership has a 30-day, no-questions-asked guarantee.

    In other words, if you aren’t happy for any reason, just let us know and we’ll give you your money back. We obviously don’t think it’ll come to that, but just in case you’re worried… don’t be.

    You either love what we have for you or you get your money back. It’s as simple as that!

    QUESTION: Why does this only cost $47 per month?
    ANSWER: If you’re thinking “This is way too cheap… what’s the catch?” then here it is…

    Nothing! Nada! There’s no catch!

    The regular price for membership will go up to $97 soon, but as a founding member, you will be grandfathered in at $47 per month for as long as you remain a member.

    The current price puts this information within the reach of everyone and the money back guarantee removes all risk from giving it a try.

    And that’s it… The information you need to grow your appliance service business at a price anyone can afford with zero risk.

    QUESTION: How long will it take to get access?
    ANSWER: Immediate.

    Your login and access information will be sent to the email address you provide on the next page while signing up.

    If for any reason you can’t find your email, just let us know and we’ll be sure to get you squared away immediately.

    Get Instant Access to the Free KPI Cheat Sheet and Training Video

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